What to expect on your first visit at Complete Chiropractic Sports & Wellness — plus easy online booking.
Getting started
What your first visit includes
A thorough first visit so we understand your history, find the root cause, and build a clear plan — we review everything with you before any treatment begins.
Schedule online in under a minute, or call 919-205-9762.
Your first visit
What to expect
Step 1
Warm welcome
We greet you, get a little history, and make sure you feel comfortable from the moment you walk in.
Step 2
Consultation & exam
We listen to your story and perform a thorough exam to find the root cause of your pain.
Step 3
Clear plan
We explain what we found in plain language and recommend a specific, time-bound care plan.
Step 4
First adjustment
When clinically appropriate, you may receive your first gentle adjustment the same day.
Reviews
What our patients say
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“Kevin is fantastic!!!”
LPLeesa PolloneVerified review · Google”
“This was my first time with Complete Chiropractic Sports and Wellness. The receptionist was very friendly and welcoming. I was promptly treated by Dr. DiCillo. He was very friendly and did a good job explaining everything and listening to my concerns.”
MHMitch HarancherVerified review · Google”
“Hands down best practice there is in the RDU area.”
CBChantz BreedenVerified review · Google”
“Complete Chiropractic is top notch. Dr. Kevin and the team are friendly, professional, and genuinely care about helping people feel their best. The office has a welcoming atmosphere, and the level of attention and care they provide really stands out. They’re the only office around that offers Cranial Fascial Release, and that has been a game changer. It’s easy to see why they have such a great reputation in the Durham area. Highly recommend!”
MLMatt LaxenVerified review · Google”
“The care at Complete Chiropractic is wonderful. As a group fitness instructor, my body is often in need of deep recovery, and, after only visiting once, I can already say that the services provided here are immensely helpful. Dr. Kevin was very knowledgeable, kind, and proactive in helping me navigate physical recovery. I look forward to my next visit.”
DSDione SheehanVerified review · Google”
“Lowell is very knowledgeable and passionate about is craft, has helped educate me on what things I can do outside of the adjustments received that are simple but very impactful”
Your first visit covers a consultation, a comprehensive exam, any X-rays we determine are needed, your report of findings, and — when clinically appropriate — your first adjustment. We review everything with you before any treatment begins.
What should I bring to my first visit?+
Bring your ID and insurance card (if you're using insurance), and wear comfortable clothing you can move in. Arrive a few minutes early to complete your intake paperwork — or fill it out ahead of time if we send it over.
How long is the first appointment?+
Plan for about 45–60 minutes so we have time for a complete consultation, exam, and — when appropriate — your first treatment the same day.
Does a chiropractic adjustment hurt?+
For most people, no. Adjustments are gentle and many patients feel relief right away. You may hear a soft "pop" as pressure releases from a joint — that's normal and not painful. We tailor every technique to your comfort and explain what we're doing first.
Do I need a referral to see a chiropractor?+
No. You can book with us directly without a referral. If your specific insurance plan requires one, we'll help you sort it out.
Is chiropractic care safe?+
Yes. Chiropractic is a widely recognized, conservative, drug-free approach for many musculoskeletal conditions. After your exam we'll flag anything outside our scope and refer you to the right provider when that's the better path.
Do you take insurance?+
We accept many major plans and also offer affordable self-pay options. Send us your insurance details and we'll verify your benefits before your visit — no surprises.
Can I use my HSA or FSA?+
Yes — chiropractic care is typically an eligible HSA/FSA expense. We accept HSA/FSA cards along with all major credit cards and cash.
How many visits will I need?+
It depends on your condition, how long it's been going on, and your goals. After your exam we recommend a specific, time-bound care plan and explain the reasoning — there's no open-ended commitment.
Can children and pregnant patients be seen?+
Yes. We offer gentle care for kids and expecting moms, with techniques always adapted to be safe and comfortable for every stage.
